Privacy Policy
Last Updated:
Your privacy is important to us. This Privacy Policy explains how buysuq.com collects, uses and protects your information when you visit our website or make a purchase. By using buysuq.com, you agree to the practices described here.
1. Information We Collect
We collect information to provide a better shopping experience and fulfill your orders. This includes:
a. Information you provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment gateways)
- Account login details
- Messages sent to our support team
b. Automatically collected information
When you browse the site, we may collect:
- IP address
- Device type and browser
- Pages viewed and time spent
- Cookies and similar tracking technologies
- Referral links and click activity
c. Order and transactional information
We store order history, invoices, delivery updates and related data to serve you better.
2. How We Use Your Information
We use the collected data for:
- Processing and delivering orders
- Sending order updates and notifications
- Customer support and issue resolution
- Improving website performance and product listings
- Personalizing your shopping experience
- Marketing emails, offers and product recommendations (only with your consent)
- Fraud detection, security checks and account protection
- Internal analytics and service improvement
We do not sell your personal information to anyone.
3. Cookies and Tracking Technologies
Cookies help us:
- Keep your cart saved
- Remember your preferences
- Improve website performance
- Show relevant offers
You can choose to disable cookies in your browser settings, but some features may not work correctly.
4. Payment Information
We never store your full card details. All payments are processed securely by trusted third-party payment gateways. These partners follow industry security standards to keep your information safe.
5. Sharing Your Information
We share information only with trusted partners who help us run the business. This includes:
- Courier and logistics partners
- Payment gateway providers
- Technical and hosting providers
- Marketing and analytics tools (for improving user experience)
- Customer support tools
These partners are allowed to use your information only for the services they provide and must protect it.
6. Data Security
We use security measures to safeguard your data, including:
- Encrypted connections (HTTPS/SSL)
- Secure servers
- Limited access to customer data
- Regular monitoring and security reviews
Even with strong protection, no online system is completely risk-free. We work continuously to reduce risks.
7. Your Rights
You can request to:
- Access the information we hold about you
- Update or correct your information
- Delete your account
- Unsubscribe from marketing emails
- Ask how your data is used
To make a request, email us at support@buysuq.com.
8. Retention of Information
We keep your information only as long as needed for:
- Fulfilling orders
- Legal and tax requirements
- Customer support
- Security and fraud prevention
You may request deletion at any time unless the data is legally required to be stored.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.
10. Children’s Privacy
We do not knowingly collect personal information from anyone under 18. If we learn that a minor has submitted data, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Updated versions will be posted here with a new date. Your continued use of the site means you accept the changes.
12. Contact Us
If you have questions about this Privacy Policy or want to make a data request, contact us at:
